RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. For defective or damaged products, please contact us at 724-285- 5428 to arrange a refund or exchange.
RETURN PROCESS
To return an item, please notify us by phone (724-285- 5428) or email ([email protected]) prior to shipment. Place the item securely in its original packaging and include a copy of your purchase order or our invoice and mail your return to the following address:
Wolf Products, Inc.
Attn: Returns
106 Purvis Road
Butler, PA 16001
Please note, you will be responsible for all return shipping charges unless thereason for return is due to our error, or if items were damaged in shipment.
REFUNDS
After receiving your return and inspecting the condition of your items, we will process your return or exchange. Please allow at least 5 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card (or other) statement, depending on your credit card company. We will notify you by email when your return has been processed.
